RETURNS AND REFUNDS
RETURNS
We are happy to accept returns within 14 days from your delivery date. If 14 days have passed unfortunately we are unable to offer a refund or exchange.
To be eligible for a refund, your items must be unworn, in their original packaging with swing tags attached.
We no longer accept returns or exchanges on 'Final Sale' Items.
Please use our RETURNS PORTAL
Return items to -
Along with the returns card provided inside your order.
William Giles
Unit 19E
Holme Industrial Estate
Skiff Lane
York
East Riding of Yorkshire
YO43 4BB
Unit 19E
Holme Industrial Estate
Skiff Lane
York
East Riding of Yorkshire
YO43 4BB
Once your return has reached our warehouse please allow upto 10 working days for your return and refund to be processed.
Please note, Return charges are the customers responsibility.
EXCHANGES
We are currently only offering exchanges for UK customers only.
For any further assistance please email
hello@williamgiles.co.uk