RETURNS POLICY

RETURNS POLICY

We hope you love your order, However if you wish to return or exchange your order, you have 14 days from your delivery date.

To be eligible for a refund, your items must be unworn, in their original packaging with swing tags attached.

Return shipping charges are the customers responsibility. We are currently unable to offer free returns. Please ensure the returns parcel is securely packaged as we will not accept any damaged returns.

We strongly advise to keep return tracking details, as we will not be held responsible for any lost or damaged returns.

We have made returns easy, Please use our returns portal HERE

Once your return has reached our warehouse please allow upto 10 working days for your return and refund to be processed.

RETURN ADDRESS

WILLIAM GILES TLD

Unit 19E

Skiff Lane

Holme Upon Spalding Moore

York

YO43 4BB

EXCHANGES

We are happy to offer exchanges, subject to availability, for UK customers only.

For any further assistance please email

williamgilesstore@gmail.com